Jim Harter, Ph.D., Gallup’s Chief Scientist of Workplace Management and Well-Being, provides an overview of Gallup’s Q12 survey of employee engagement.

Dr Harter is the coauthor of the New York Times bestseller 12: The Elements of Great Managing, an exploration of the 12 crucial elements for creating and harnessing employee engagement. He is also the author of New York Times and Wall Street Journal bestseller Wellbeing: The Five Essential Elements.

Harter is the primary researcher and author of the first large-scale, multi-organization study to investigate the relationships between work-unit employee engagement and business results. His work has been published in many business publications, including Harvard Business Review, The New York Times, The Wall Street Journal, Fast Company, and TIME Magazine, and in academic articles and book chapters.

Since joining Gallup in 1985, Harter has authored or coauthored more than 1,000 research studies for organizations on employee engagement and talent and on topics in applied psychology and well-being. His specialities include psychological measurement and estimating the economic impact of management initiatives.

Visit GALLUP's Q12 to learn more about the Q12 survey and how it helps companies measure & manage engagement.